Someone is presently digitizing a drawing for this job

When trying to open the BTOS module on a job you may get a message saying 'Someone is presently digitizing a drawing for this job'. This is one of the most common problems when a job has not closed out properly.

Fig 1. Error

To resolve this issue:

1. Close the job and return to the Job Manager screen.

2. Click on the job to highlight it on the job list.

3. Click on the Tools menu.

4. Select Unlock BTOS Data.

5. You will be asked to confirm this twice. Click the Yes button on both of these message boxes.

Fig 2. Unlock BTOS Data

Once you have done this you should be able to open the job into BTOS normally again.