"No connection could be made because the target machine actively refused it" error

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If you attempt to start Cubit and are met with the Cubit Login error or receive the error "No connection could be made because the target machine actively refused it", Cubit may have an issue accessing the database on startup.

Fig 1. No connection could be made error

To resolve this issue, you can try and reboot your PC to force your Windows services to restart including the database service.

If after a reboot you continue to get the same error above, please try the following to try and start Cubit's database services.

1. Click the Windows icon and type Services.msc to locate Windows Services. Click Services to launch it.

Fig 2. search and start Windows Services.msc

 

2. Locate postgresql service as shown below and click Start.

Fig 3. Start postgresql service

3. Launch Cubit again.

Should you continue to have issues starting Cubit after performing the above steps, please raise a Buildsoft Support ticket via our Support website here.

 

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