General Questions about Bartender


Where is my data located?
Bartender is hosted using Amazon’s Sydney Data centres, using two geographically independent and isolated locations. Your data will never be moved to an international location and any changes to this location will be communicated to you.

The security of these locations are of the highest standard, with the Sydney locations having passed compliance allowing its use for Australian government data and departments. If you have specific requirements regarding where or how your data is hosted, please get in contact with us so we can discuss your needs.

Do I need to be online to use Bartender?
Yes. Bartender is an online solution hosted on the cloud. You’ll need an internet connection in order to log in and use Bartender.

Can my or other companies' subcontractors access Bartender?
No. Access to your jobs is restricted to the registered licence holders in your company. There is no access available for anyone, including subcontractors to submit their rates or view your data.

How secure is the data?
Leveraging Amazon, the world’s largest computing infrastructure provider, we are able to deliver the best available physical and cyber security protections. We also provide recommendations to maintain the highest level of protection, such as always updating your operating systems and web browser software to take advantage of all new security patches; along with using secure password management processes.

For more information on the security of your data, please get in contact with us so we can discuss your needs.

How does the licencing/subscriptions work?
Access to Bartender is purchased on a subscription basis, billed annually. We have a special introductory offer for early adopters of Bartender.

For more information please call us and chat to one of our Product Consultants.

How do I backup my data?
Bartender manages daily data backups for you, so there is no need to setup any recurring backup processes.

Who can access my data?
Access to your data is restricted to the registered licence holders in your company. Buildsoft’s access to your data is restricted and subject to a privacy policy. On request, Buildsoft can supply you with a copy of your data held in Bartender.

Can I request a trial of Bartender?
Yes. We offer a free 14 day trial of Bartender so you can experience the benefits and determine whether Bartender is the right solution for you. You’ll also need access to the most recent version of Cubit, our Natural Estimating system in order to use Bartender.

If you’re not using Cubit, speak to one of our Product Consultants about trialing Cubit as the estimating solution for your company. We’re here to help guide you.

Do I need to install Bartender?
No. One of the benefits of Bartender being an online solution is that you won’t need to install it onto your computer. You also won’t ever need to install updates; we update Bartender behind the scenes, so you’ll always enjoy the most up to date version of the software.

Are there any prerequisites to using Bartender?
Yes. Bartender integrates with our Natural Estimating solution, Cubit. To use Bartender, you’ll need to be successfully using Cubit Pro. You’ll also need to have current Software Assurance cover on your Cubit licence to make sure your software is always up to date and the integration between Bartender and Cubit is working at its best for you. We also recommend using Google Chrome as your Internet browser. You may experience issues using any other browser.

If you're interested in Bartender but not currently successfully working with Cubit Pro, we can work with you to get you set up and trained with the knowledge and skills you'll need.

How much does Bartender cost?
Give us a call to speak to one of our Product Consultants about the pricing of Bartender. We have a special introductory offer for early adopters of Bartender.

Is it easy to use?
Yes. Bartender is quick to learn and easy to use. Bartender’s workflow to enter subcontractor data and create detailed reports is very intuitive. Our Product Consultants are here to show you how easy it is, and to discuss how you can implement Bartender into your workflows.

How do I know if Bartender is right for my business?
If you are tendering for projects and needing to get subcontractor quotes and compare them quickly and seamlessly, Bartender is for you.
Buildsoft has been developing software for the Australian construction industry for more than 30 years, and each of our software solutions is tailored to the market.
Our Product Consultants are here to help. Give us a call and we’ll guide you through the system and discuss if it’s the right time to let Bartender help make your processes more efficient.

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