We have identified an issue in Bartender version 22.214.171.124 that can affect Supplier quotes if you have added, deleted or modified items in Cubit for trades that have items with 0 quantity.
In a trade package that has one or more items with a quantity of 0 which have Supplier quotes, an update to any item in that trade package will clear the Rate of the 0 quantity items in all quotes.
This means that the rates for 0 quantity items in all Supplier quotes will be lost, and you will need to re-enter the rates for the 0 quantity items.
However, quote totals will not be affected as totals of 0 quantity items do not contribute to the quote total.
How will you know if you are affected?
If you have updated your job from Cubit, please verify the merge icons for all items.
If you have a job affected by this, then you will no longer add Total values to items with 0 quantity
If you have any concerns your Job was affected please contact our support team via email or phone, and we will help you resolve this issue.
The link below will take you directly to creating a new ticket with us.