Invalid URI


If you get the error below when attempting to send or receive Bartender information, then this may indicate that the Proxy setting on the license registration screen in Cubit is switched on.

System.UriFormatException: Invalid URI: The hostname could not be parsed.
at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
at System.Net.WebProxy.CreateProxyUri(String address)
at BartenderIntegration.Util.HttpHelpers.CreateHttpClient()
at BartenderIntegration.Util.HttpHelpers.GetResponse(String baseUri, String requestUri, String token)
at BartenderIntegration.BartenderConnector.ValidateBartenderJobSummary(String jobGlobalId, String token)
at Buildsoft.PhoenixTakeOff.UserInterface.Controllers.Bartender.BartenderApi.ValidateBartenderJobSummary(Guid jobGlobalId)
at Buildsoft.PhoenixTakeOff.UserInterface.Controllers.Bartender.BartenderJobUpdateController.ShowForm(Form parentForm)
at Buildsoft.PhoenixTakeOff.UserInterface.Controllers.Ribbon.#23BBE97939D491C6.#A56F6B68506B6704()


To resolve this, follow the steps below:

1) Open Cubit the the Job Manager screen.

2) Click the Cubit Menu.

Fig.1 Cubit Menu

3) Select License Key.

Fig.2 License Key

4) Make sure the registration details are correct, and click Next.

Fig.3 Registration Details

5) Make sure the Set Proxy button is unticked, and then click Next to complete the process.

Fig.4 Set Proxy Option

Once you have done this Cubit should be able to send and receive Bartender information correctly.

If you continue to encounter trouble with this however, then it is recommended that you contact the support team, via email or phone, and we will help you resolve this issue.

The link below will take you directly to creating a new ticket with us.

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