If you use Cubit Estimating across multiple monitors and find that you are encountering trouble with the software crashing or freezing when the viewport is on the second monitor, then this could be caused by few potential issues.
We are aware of some trouble with Cubit working across multiple monitors with some PCs hardware. However the trouble could also be caused by the drivers for the system graphics card not being up to date, or the secondary monitor being plugged into the system via a dock.
It is recommended that you make sure your graphics cards drivers are up to date and that you avoid using a dock for the monitors if possible.
If the problem persists then you can try running Cubit Estimating on only the primary monitor as we have found this to help under some circumstances.
Making sure Cubit Estimating is running with the PCs dedicated graphics card may help with this also.
To do this you would just need to do the following:
- Open the Windows Settings and go to the System group of settings.
- Select the Display tab and scroll down.
- Click the ‘Graphic Settings‘ option.
- On the Graphics Settings screen, open the ‘Choose an app to set preference‘ dropdown.
- Click the Browse button and Select Cubit as the program you want to set the GPU use for.
- Click the ‘Options‘ button under the app once it has been added.
- In the window that opens, select ‘High Performance‘ and click ‘Save‘.
However if you have tried these items and are still encountering trouble, then it is recommended that you contact the support team.