Unauthorized message when sending jobs to Cubit Select


When sending a job through from Cubit Estimating to Cubit Select or receiving data from Cubit Select to Cubit Estimating, you may encounter the following error message on occasion.


Fig 1. Unauthorized error message


This message can occur after security updates to Cubit Select or to Cubit Select accounts that have been logged in and active for extended periods of time.


To resolve this you'll need to re-log into your Cubit Select account within Cubit Estimating. 

With Cubit Estimating open, please do the following:

1. Click Cubit Estimating on the top left-hand side will drop down a menu.

Fig 2. Cubit Estimating Menu

2. Click Settings

3. Click Integrations tab

4. Click Disconnect to log out of Cubit Select Integration.

Fig 3. Cubit Estimating Integration Options

This will ask if you are sure if you want to disconnect, select Disconnect.

Fig 4. Disconnection prompt

5. Click Connect under Cubit Select to re-login with your Cubit Select details.

Fig 5. Cubit Estimating Integration Options

Once you log in again, you will be able to send and receive through to Cubit Select without issues.

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