Overview
Following recent Windows security updates, users may encounter a new security prompt when initiating a Remote Desktop (RDP) connection to your Cubit Cloud system.
This prompt is part of enhanced security measures introduced by Microsoft and is expected behaviour.
What You’ll See
When connecting to a remote session, a warning similar to the following may appear:
- “Remote Desktop Connection security warning”
- Publisher: Unknown publisher
- Additional options to allow access to local resources (e.g. drives, clipboard, devices)
Why This Is Happening
Recent Windows updates have introduced stricter validation for remote connections. As a result:
- Some connections may be flagged as coming from an unknown publisher
- Local resource access is no longer automatically granted
Temporary Workaround
To ensure full functionality during your remote session:
- When the prompt appears, review the available options
- Tick all relevant boxes, including:
- Drives
- Clipboard
- Devices (e.g. printers)
- Click Connect
This will allow you to:
- Copy and paste text between local and remote machines
- Access local drives
- Use connected peripherals such as printers
Note: These selections apply only to the current session and may need to be reselected on future connections.
Next Steps
We are currently investigating a permanent solution to prevent this prompt from appearing on each connection.
Once a resolution has been identified, we will provide an update.
Need Help?
If you have any questions or continue to experience issues, please don’t hesitate to get in touch.
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