The above error may come up when a user tries to open their Offsider or Global Stand Alone software.
This message normally comes up if the software is unable to pickup the Buildsoft dongle that is plugged into the PC.
We would recommend doing this:
- Unplug the dongle.
- Install the dongle drivers from Update USB Dongle Driver
- Plug the dongle in.
The software should now be able to pick up the dongle correctly.