Error 'Problems Reading Job List' when restoring a job Follow

If you are trying to restore a job into Global or Offsider Estimating and get a message saying 'Problem Reading Job List' then the job list most likely contains blank lines.

Check through the job list and if you do see any blank lines on the job list you may be able to simply rename name.
Once the blank lines are renamed it is recommended that you attempt to open them to check for any important data that these may contain.
You can simply delete these if there is no important information or if they do not open correctly.

After taking care of the blank lines on the job list you will be able to restore jobs as normal.
If you continue to have problems after doing this please submit a support ticket on our support page.
The link below will take you directly to creating a new ticket with us.

https://bsoft.zendesk.com/tickets/new

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