Verifying Login for Cubit Estimating

On occasion after a new installation or existing installation of Cubit Estimating, there may be an issue with the software asking for login in a window similar to the one as follows.

Fig 1. Cubit Estimating Login

When Cubit Estimating is installed there is also another program called PostgreSQL that gets installed alongside it, this program controls the Cubit Estimating database. If this program is not running or not installed correctly you may get this prompt. See below on how to resolve.

The PostgreSQL service is not running

When this program is installed, there is a service along with it, this service essentially dictates the connection between program and database.

1. To check if this program is running Right Click on the Windows Task Bar (This is the bar where programs appear when opened) and select Task Manager. This can also be opened by pressing Ctrl + Alt + Delete on your keyboard and selecting Task Manager.

Fig 2. Windows Task Manager

2. In the task manager window, click on the Services tab and search for a program called
postgresql-9.2 or postgresql-x64-9.2 or postgresql-10 or postgresl-x64-10.

Fig 3. PostgreSQL service stopped

3. To restart the service you can Right Click on the service itself and select Start.

Fig 4. PostgreSQL service start

Note: You may encounter issues with the service not starting this could potentially be due to corrupt/missing data and you should contact support.

Fig 5. PostgreSQL startup error

PostgreSQL is not installed correctly

1. During the installation phase, you may encounter error messages relating to PostgreSQL.

Fig 6. PostgreSQL installation error.

Note: If this message occurs during installation contact support to assist with manually installing PostgreSQL.

Ensure that the software was installed as Single User (Standalone)

During the installation phase, ensure that Standalone was selected, if Multiuser or Advanced was selected, it may be possible that the software was installed in network mode which does require a username and password for login, giving you this prompt.

Fig 7. Cubit Estimatig Standalone installation