1. Click BSSupport.exe to download.
2. Once it has finished downloading, double- click BSSupport.exe to open or click the down arrow and select Open.
Fig 1. Download BSSupport.exe
3. The following Buildsoft TeamViewer screen should open displaying Your ID. Please share Your ID with the Buildsoft consultant assisting you.
Fig 2. Buildsoft Remote Support
Note: If you have an existing TeamViewer running on your machine, you will get the message:
Fig 3. Another instance of TeamViewer is already running alert
If you click Show running TeamViewer, your existing TeamViewer will be displayed. Please share Your ID with the Buildsoft consultant assisting you.
Fig 4. Your TeamViewer